Effective: November 11, 2023

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This Privacy Statement explains how Squarena Inc (“Squarena,” “we,” or “us”) collects and uses your personal information to provide our services to you. This Privacy Statement applies to personal information we collect when you use our websites and other online products and services (collectively, the “Services”) or when you otherwise interact with us. This Privacy Statement does not apply to websites, applications, or services that display or link to other privacy statements.

 

We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of this page. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our privacy practices and how you can exercise choice over these practices. The practices described in this Privacy Statement are subject to applicable laws in the locations in which we operate; this means that we only engage in the practices described below in a particular location if permitted under the laws of that location. Capitalized terms used but not defined in this Privacy Statement have the meanings given to them in the Terms of Service.

 

How do we collect and use your information?

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The information we collect varies based on how you interact with us, which Services you use, and the choices you make. We collect and process information about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

 

We collect information about you in various ways when you use our Services, including information you provide directly, information collected automatically, and information collected via third-party data sources.

 

When you are asked to provide information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly. 

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Information You Provide to Us

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We collect information you provide directly to us, as follows:

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Account Information

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Includes personal information we collect when you create an account, create or edit your profile, or make a reservation on Squarena. Account information includes your name, email address, postal address, phone number, photos, and any other account-related information you choose to provide.

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We use this information to

• Create and register your account on Squarena.

• Provide, maintain and improve our Services.

• Enable communications between you and other users of the Services.

• Send you technical notices, updates, security alerts, and support and administrative messages.

• Present you with content that is relevant to you

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Legal basis of processing*: Legitimate Interests

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Legal Obligation

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Includes payment information you provide to us, such as the amount and type of services purchased, the date and time of a transaction, and payment card information. (Transactions are processed by our third-party payment processors.)

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We use this information to​

• Detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of Squarena and others;

• Use this information to create a payment disbursement account with our third-party payment processor on your behalf.

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Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

 

Other Information

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Includes all other personal information you provide to us, such as when you submit a job application, participate in a promotion, complete a survey, communicate with us via third-party social media sites, request customer support, provide us with contact information for a referral, or otherwise communicate with us.

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We use this information to

• Respond to your comments, questions, and requests and provide customer service;

• Communicate with you about products, services, offers, promotions, rewards, and events offered by Squarena and others, and provide news and information we think will be of interest to you;

• Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards;

• Fulfill your referral requests;

• Carry out any other purpose described to you at the time the information is collected.

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Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

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Information Collected Automatically When You Use the Services

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When you access or use our Services, we automatically collect information about you, as follows:

 

Log Information

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We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.

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Device Information

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We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

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Location Information

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We may collect information about the location of your device each time you access or use certain features of our applications or otherwise consent to the collection of this information. For more details, please see “Your Choices” below.

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Cookies Information

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We use various technologies to operate our Services and collect information, including cookies and web beacons (collectively, “Cookies”). Most browsers are set to accept cookies. 

 

We use the four types of information above to

• Present the Services to you on your device;

• Provide, maintain and improve our Services;

• Send you technical notices, updates, security alerts, and support and administrative messages;

• Detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of Squarena and others;

• Communicate with you about products, services, offers, promotions, rewards, and events offered by Squarena and others, and provide news and information we think will be of interest to you;

• Link or combine with information we get from other sources to help understand your needs and provide you with better service.

 

Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

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Information We Collect from Third Parties

We may collect information about you from third parties, as follows:

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Social Media Information

If you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media sites.

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We use this information to

• Allow you to log in to the Squarena and to help create a public profile for you;

• Allow you to share certain content related to your use of the Services with your friends, followers, or contacts on that social media sites.

 

Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

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Other Third-Party Information

Includes information from other sources, such as partners with whom we offer co-branded services or engage in joint marketing activities, agencies that conduct background checks or identity verification services, and publicly available sources.

 

We may use this information on its own or in combination with information you provide to us directly to contact you, send you promotional materials, personalize our Service, prepopulate online forms, and better understand the demographics of our users.

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Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

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All Information Set Forth Above

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We use this information to

• Provide, maintain and improve our Services;

• Detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of Squarena and others;

• Defend ourselves from potential litigation or legal claims;

• Comply with any applicable legal obligations;

• Carry out any other purpose described to you at the time the information is collected.

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Legal basis of processing*: Consent, Legitimate Interests, Legal Obligation

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* Legal Basis Definitions and Explanations

 

Consent

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Processing Purpose:

The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

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Legal Basis for Processing: 

We process this data because you have given us your consent to do so, which you may freely give or withdraw at any time.

 

Legitimate Interest

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Processing Purpose:

Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

 

Legal Basis for Processing: 

We process this data to pursue our legitimate interests, namely in running our business effectively and properly. This includes developing and improving our products and services, measuring and understanding how people use our products and services, sending you marketing or other service-related communications, conducting market research, and preventing and detecting fraud, or otherwise protecting our users, systems, networks, and communications. Your data will not be processed in reliance on this legal basis if our interests are overridden by your interests or fundamental rights.

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Legal Obligation

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Processing Purpose:

Processing is necessary for compliance with a legal obligation to which the controller is subject.

 

Legal Basis for Processing: 

We process this data to ensure our compliance with our legal obligations. This includes compliance with financial and tax reporting obligations and responding to governmental requests and legal proceedings.

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How Do We Share Your Information?

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We may share the personal information we collect with third parties as follows or as otherwise described in this Privacy Statement:

• when you make or accept a booking;

• when you sign up for and participate in the interactive areas of our Services, such as creating a user profile or writing a review;

• with vendors, consultants, business partners, and other service providers who need access to such information to carry out work on our behalf;

• in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;

• if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, or safety of Squarena, its employees, its users (including their property), or the public;

• in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, bankruptcy, dissolution, or other transaction or proceeding involving sale, transfer, or divestiture of all or a portion of our business or assets to another company, to the extent permitted under applicable law;

• between and among Squarena and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;

• on an aggregated and anonymized basis; and

• with your consent or at your direction.

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Social Sharing Features

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The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of information collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

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Advertising and Analytics Services Provided by Third Parties

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We may allow others to provide analytics services and/or serve advertisements on our behalf across the Internet. These entities may use cookies, pixel tags, web beacons, or other similar technologies to collect information about your use of our websites and third-party websites. To learn more about how these third parties use these technologies and how to manage your preferences, please read our Cookie Policy. Note that if you opt out of third-party advertising cookies, you will still see online ads, but they will not be personalized.

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Information Security

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Squarena takes reasonable measures designed to help protect information about you from loss, theft, misuse, and unauthorized access, use, disclosure, alteration, and destruction. Please be aware that no method of transmission over the Internet or through mobile applications is 100% safe. Therefore, although we use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

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Transfer and Location of Information

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The information we collect may be stored and processed in your region, in the United States, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. The processing locations are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect information in the event of an outage or other problem. We take steps designed to ensure that the information we collect under this statement is processed according to the provisions of this statement and applicable law wherever the information is located.

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Information Retention

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We retain information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different information types in the context of different products, actual retention periods can vary based on criteria such as user expectations or consent, the sensitivity of the information, the availability of automated controls that enable users to delete information, and our legal or contractual obligations.

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Your Choice

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Managing Your Account

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You may update, correct, or delete certain information about you at any time by logging into your account through our website and navigating to the "Profile" link. If you need assistance, you can contact us.

 

If you wish to deactivate your account, please contact us. We may decline requests that are prohibited by law, could adversely affect the privacy or other rights of another person, where we are unable to authenticate you as the person to whom the information relates, or are not required to be honored by applicable law.

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Location Information

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When you launch any of our applications that collect location information, you will be asked to consent to the application’s collection of this information. We require location information to use certain features of our Services, so if you do not consent to this collection, you cannot use those features.

 

Contact Us

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Account Deactivation

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Please email us at info@squarena.com.

 

Privacy Concerns

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If you have any questions, concerns, or complaints about this Privacy Statement, please email us at info@squarena.com